Jill A. Staples, President of North Star Hospitality, LLC
In 2000 Jill began North Star Hospitality, LLC. She provides consulting services, conducts supervisory and staff development programs and seminars for the spectrum of customer-oriented businesses. Current and prior clients include; hotels, senior living communities, health care businesses, school systems and major Department of Defense Commands.
North Star Hospitality's philosophy is to implement training programs that enhance the guest experience, inspire employees and educate supervisors. We do not advocate the single training session approach, but relationship development with measurable results. North Star becomes a partner with its client and embraces the client's philosophy
Jill has a Masters Degree in Adult Training and Secondary Education and she holds a Certified Hospitality Administrator designation. In addition, Jill is a certified Virginia Court Mediator. Jill is also a triathlete and an accomplished sailor.
For further detail on services provided, visit www.north-star-hospitality.com or call (757)288-8545.